Recent Why SERVPRO Posts

4 Common Places To Find Mold Growth in Your Home

8/25/2022 (Permalink)

Mold growth inside cabinets. Mold growth inside cabinets.

Four Places You Might Find Mold

Mold damage is pretty common with homes, especially ones with humidity or moisture issues. Fungal spores thrive on dampness and organic matter such as paper, carpet, and wood; therefore, they are likely to grow where these factors are present. To catch issues early, homeowners in Big Bear, CA, should keep a vigilant eye on the following four places.

1. The Bathroom

Mold and mildew growth are often noticed within the bathrooms, especially within the shower. Moisture is often in excess here and resides on the tile. While the ceramic or porcelain may be harder to penetrate, the grout itself is vulnerable to droplets. Residents are likely to see growth within the lines.

Fight it off by using a squeegee after you shower. Also, run the fans for at least 20 minutes after, pulling out as much wetness as possible. Recaulk often to avoid weaknesses in the grout lines.

2. The Closets and Cabinets

Mold damage may happen in the corners of closets or inside cabinets. These locations may have water exposure from pipes and remain dark often: a perfect habitat for the organism. If discoloration is noticed, call a mold remediation company to evaluate the trouble. The area should be inspected, and the impacted drywall torn out and replaced.
Combat trouble by keeping closets cool, running fans in the bathrooms, and using moisture-absorbent products in cabinets.

3. The Kitchen

When the oven is going, heat builds. This environment assists in building humidity and mold growth. Keep the oven fans going and run the air handler. Be aware of how much you're running appliances and check the plumbing for rust, leaks, and corrosion.

4. The Air Handler

The air conditioner is a protective device against mold, assisting in maintaining a cool, dry space. It also moves the air from room to room and takes on dampness. Mold can multiply within the pipes, spreading to other locations. Have the system cleaned and checked regularly.

Mold damage likes hiding in places you don't often look. Those tiny spores cling easily, reproducing where water and organic structure meet. Be proactive, and keep a lookout for early stages.

What To Look for in a Large Loss Response Company

7/26/2022 (Permalink)

Storm damage in commercial building If you have experienced storm damage in your business it is important to choose the right large loss restoration company.

Large events call for an extraordinary service team. However, do some due diligence to find the right company. From blizzards to flooding, there are a few things you must look for to find a large loss contractor that can restore the damage, minimize downtime, and lessen your losses.

Many Industries Served
Many types of businesses in Yucaipa, CA could benefit from a large loss contractor. Check a company's past work history and look for experience in the following:

  • Apartments
  • Office buildings
  • Corporate facilities
  • Banks
  • Medical facilities
  • Hotels
  • Condominiums
  • Homeowner's associations
  • Churches
  • Shopping centers
  • Schools
  • Manufacturing plants
  • Insurance headquarters
  • Bars
  • Government buildings

Large Loss Program

Finding a company with a large loss program can ensure you are in good hands. This is because someone with a catastrophic loss program will have a team ready to go with specialized equipment and experience with fire, smoke, water, and mold mitigation and restoration. They will also have experience coordinating with large businesses and managing projects of this size.

Trusted Reputation

You want your catastrophic loss team to be composed of the best managers and technicians available. Therefore, you want a disaster remediation company with a top-notch reputation. A company that is trusted will have competent and experienced professionals working for them. Word of mouth, recommendations from your insurance company, and online reviews are the best way to get a feel for a professional's reputation. Checking these sources lets you find the best company.

Detailed Restoration Process

After a disaster, there will be a lot of challenges you need to face. Therefore, it is a good idea to find a company that provides a detailed restoration process. They should be able to help you through everything from structural damage to content cleaning. They will also explain each step of the catastrophic loss restoration process so you know what to expect.

Whether you experience storm damage or another type of disaster, it is important to choose the right large loss restoration company. Following these tips will help you choose the right professionals for your business.

How To Get the Most Out of Your Insurance Claim

6/1/2022 (Permalink)

insurance claim form, paperwork and legal document, accidental and insurance concepts Disaster claims can be upsetting. Knowing how to deal with an insurance claim can help you reach a faster agreement so you can reopen your business.

How To Maximize The Value Of Your Insurance Claim

Disaster claims can be stressful. Knowing the process for dealing with an insurance claim can help you get a settlement quicker, so you can hire a remediation company, such as SERVPRO, and get your Redlands, CA, business open again. Being prepared ahead of time can also help you get more out of your insurance company. Here are some steps to take for a quick and thorough settlement.

React Appropriately

Right after your loss, things are going to be chaotic. While you need to think about contacting your insurance company promptly, you should also take the time to react to the situation properly. This includes:

  • Preventing further loss
  • Salvaging items
  • Photographing the damage and compare it to your inventory list
  • Avoiding throwing items away

Know Your Policy

Your policy has several key aspects that will be outlined on your declarations page. This document is confusing, so take extra time before a disaster to read and understand it. This can help the insurance claim process go smoother when you experience a disaster.

Call the Insurance Company

The biggest mistake a business owner can make in the face of a disaster is to delay making your insurance claim. Therefore, your first call should be to the insurance company to figure out your deductible, what will be covered, and what disaster restoration service they recommend.

Expect Extra Funds for Business Interruption

If you have a business interruption clause on your policy, you can expect extra funds for that. This will cover your lost income when you need to shut down your business and any extra expenses you have due to the interruption. This can include funds for new communication lines, a temporary location, extra transportation costs, or anything else you would not have incurred without the disaster.

The best way to get the most out of your claim is to understand the process and react appropriately. Additionally, you can discuss your extra clauses with your insurance agent and ensure you get any funds you are entitled to.

Why Insurers Appreciate Electronic Claims Services

5/1/2022 (Permalink)

3d rendering file in database - laptop with ring binders Most insurers seek out Preferred Vendors with access to the SERVPRO Claims Information Center.

Why Do Insurers Value Electronic Claims Services?

Insurance companies process many claims every day, some of which are easier and faster to approve than others. The availability of accurate information about property damage is a determining factor for the speed and ultimate success of insurance claim approval. Find out how the SERVPRO Claims Information Center can support damage claims for properties located in Yucaipa,CA.

Reliable Access To Information

Insurance agents and adjusters must be able to access information about property damage to process a claim. All of the following elements should be included in a job file:

  • First notice of loss
  • Documentation of damage
  • Forms and paperwork
  • An itemized estimate

A notice of loss is required to file an insurance claim, as is documentation of damage taken prior to mitigation. The Claims Information Center makes all of this information available upon processing by a restoration franchise. These digitized materials and other helpful resources can be accessed online at any time through the same convenient service.

Faster Job Progress Updates

As certified professionals make progress on mitigating, cleaning and restoring damage, information about ongoing work is also updated on the Claims Information Center. An insurance agent or adjuster can check in on the status of a job at any time during claim processing.

Industry Standard Performance Comparisons

One of the best features of working with a large restoration company is the availability of information from other jobs in the same area and nationwide. Insurers can compare the performance of a franchise location to industry standards for damage restoration work.

The accuracy and availability of information are the two most important factors for successfully settling any insurance claim. Property owners may prefer to retain the services of restoration professionals who use electronic claims services for restoring homes or commercial buildings in Yucaipa,CA, and most insurers seek out Preferred Vendors with access to the SERVPRO Claims Information Center.

What to Know About the IICRC

2/7/2022 (Permalink)

logo from a certification company The IICRC sets a series of standards recognized by federal, state, and local authorities for the cleaning and restoration industry.

What You Should Know About The International Committee Of The Red Cross (IICRC)

The Institute of Inspection, Cleaning and Restoration Certification, also known as the IICRC, is an important organization responsible for setting standards for the property restoration community including those in Mentone, CA. Here are a few details about this organization you may wish to know.

1. Who They Are

A non-profit organization, this institute seeks to serve the cleaning and restoration community. There are 15 industry leaders chosen to sit on the board of directors. These professionals help ensure that the organization runs smoothly in a direction that represents the interests and standards of the industry, and help shape the recognized policies.

2. What They Do

The IICRC sets a series of standards recognized by federal, state, and local authorities for the cleaning and restoration industry. These standards are meant to ensure that every job is conducted with the safety of both building occupant and restoration team in mind, and that each project is completed with quality results. This organization also provides education and certificate training.

3. How They Serve

By creating industry standards and providing a mitigation certificate to those individuals trained in these policies through one of the many provided programs, this organization helps insure that those in the industry all work to a set standard. Standards help ensure that there is no confusion about the steps necessary to properly complete a job, and allows clients to know what to expect their chosen professional to do during restoration.

The standards set by the IICRC allow you to know that the professional restoration team chosen to work on your client’s property can perform the job to the same degree of excellence you seek to provide yourself. This non-profit organization seeks to provide globally set standards for every restoration professional to follow, ensuring that every job is performed with quality results. Choosing a certified professional can allow you to know what to expect from any restoration job.

Cooking Safety Tips: Reduce Fires at Home

11/15/2021 (Permalink)

Kitchen fire damage is being restored by a specialist Our SERVPRO of South Redlands/Yucaipa team is the local leader in fire damage cleanup and restoration in the Redlands, CA, area!

Cooking Safety Tips: How To Avoid Home Fires

You do not want to start a fire in your Yucaipa, CA, home, nor do you want to deal with the fire damage that could be left in the aftermath of such a disaster. The risk of a fire at home can be reduced by practicing safety in the kitchen. Here are 3 tips to cook more safely so you can avoid a grease fire or another similar disaster.

1. Don’t Leave the Kitchen

One of the most important things to remember is to never leave hot appliances unattended. If you are cooking, make every effort to stay in the kitchen until you are done. You also want to make sure to keep children and animals away from hot or fiery surfaces. Pets and kids do not understand cooking safety and may even accidentally start a fire.

2. Turn Everything Off

When you are done cooking, make sure all appliances are turned off. If you have been using countertop appliances, make sure to unplug them after you are done with them. This is one time where you cannot be too careful, as a piece of kitchen equipment that is left turned on or plugged in can lead to a fire.

3. Keep Flammables Away

This is one of the most important tips for cooking safety: never keep items that can catch fire near the stove top. You may think that an item is secure, but you never know when an accident will happen, causing something to fall on a lit stove.

It’s never a bad idea for a homeowner to take extra safety measures. Being more mindful of your safe operation of kitchen tools while cooking will help you to keep your home safe from fire hazards. Remembering and implementing the three tips above puts you in a better position to make smart choices when cooking at home so you can avoid dealing with a fire and resulting damage.

How To Prevent Mold in Your Swamp Cooler

10/31/2021 (Permalink)

You’ll never guess how swamp coolers got their name – and it’s not because they’re more effective in swampy areas. In fact, swamp coolers work less effectively in swampy areas. There are many running theories about how these alternatives to air conditioning came to be known as “swamp coolers,” but the chief theory is that the name comes from the swampy smell that rises when you have a leaking swamp cooler or don’t clean your swamp cooler well enough. And of course, that swampy smell rises from our number one enemy in Mentone, CA: mold.

Keeping Mold Out of Your Swamp Cooler

Because swamp coolers use water and convection to cool the air, they’re very vulnerable to mold infestations. If the standing water inside a swamp cooler begins to stagnate, the cooler begins to leak, or condensation begins to form on the outside because of temperature differentials, you may find your swamp cooler crawling with mold. To keep it clear:

1. Immediately inspect a leaking water cooler. Puddles forming underneath can prompt mold growth. If your leaking water cooler is beyond salvation, you may need to replace it.

2. Periodically empty and change the water in your swamp cooler. Fresh water is less likely to prompt mold growth than dirty or stagnant water.

3. Wipe the condensation from the outside of the cooler. This is particularly important in humid environments, and can also make sure your swamp cooler functions at max efficiency.

4. Frequently clean and dry out your swamp cooler. Dirt and grime mixed with water? Are a perfect recipe for mold. Meticulously clean your swamp cooler on a regular basis. This can mean fully emptying it and letting it dry out, and wiping it down thoroughly inside and out. You may even have to disassemble it to expose damp interior parts to the sun and open air, but anything is better than letting your swamp cooler live up to its “swampy” name.

5 Things To Understand About Mold

9/29/2021 (Permalink)

Drywall damaged, drywall with mold growth Mold damage in a Redlands, CA commercial building.

How to Keep Your Company Mold Free

Keeping mold growth out of company property can be an area of concern for many Redlands, CA, business owners. Fortunately, the more that’s understood about this fungus the better the precautions that can be taken. Here’s what you may want to know to keep your company mold-free.

1. Where it Grows

Mold grows best in areas of high humidity. It is also likely to grow where water damage has occurred. This is why it’s important to clean up flooding as quickly as possible. In most cases, mold tends to prefer to grow on organic materials such as drywall or carpeting.

2. How it Spreads

Mold releases spores which can latch on to damp material and begin new growth. In damp or humid conditions it can spread quickly.

3. What it Looks Like

In many cases the appearance of mold growth can vary. The texture ranges from splotchy and fuzzy to long and threadlike. Colors may vary between brown, orange, white, grey, black, and green. The appearance of the mold may be determined by the growth location and the age of the mold.

4. Why it Smells

Mold is a fungus meaning it gives off mycotoxins as it grows. A mycotoxin is a toxic organic compound than can lead to a number of issues if the mold is left uninhibited. These compounds are the reason for the musty smell.

5. What to Do

In the event you have mold, it’s best to get it cleaned up as quickly as possible. A mold remediation specialist may be able to help. It’s best to contain the moldy area to prevent spreading, and thoroughly clean and sanitize anywhere where the mold has appeared.

Understanding mold growth can be the first step to preventing its growth. Mold should be dealt with quickly whenever it’s found. Remember, if you have any questions, a professional may be able to help.

Part Five: Reputation and Hiring the Right People

6/24/2021 (Permalink)

I came across a well worn quote recently, it was by the famous and highly successful Warren Buffet, 
It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.
 Pat Padgett the Carpet Cleaner wasn’t Warren Buffet and he wouldn’t have put this thought exactly the same way, but he also knew this to be true. Spending decades as the local serviceman was all about reputation. Communities are small, even our big ones. What was true then is still true today, reputation matters. A Vulnerable ReputationThere are two primary aspects of a business that are most vulnerable to depleting a reputation, the quality of work accomplished and the people who represent the company, your employees. If I were to heed Warren Buffet’s words I’d have to focus on my hiring. I’d have to hire the right people. Because Pat Padgett had a simpler operation, the company's reputation fell onto his shoulders. My dad’s proximity to his reputation guarded his reputation. But, I was trying to do something different, I was building a company intentionally larger and more complex and so I had to walk carefully and make intentional decisions along the way. Over time I learned that hiring the right people had a lot to do with being the right company. And so, I pursued after this goal. Building systems, making good hires, focusing on culture, and pursuing everything we do with excellence. It worked. Progress and Growth: Building a Winning TeamOur team continued to expand and continued to grow. Few managers develop the talent and skill necessary to realize full and maximum return from their employees. The managerial task is to take a newly hired person and make them fully productive as quickly as possible. This has a two-sided benefit: the company benefits, produces new revenue quickly, the employee benefits, it provides gratification. Pat Padgett the Carpet Cleaner employed 4 people, by 2015 I was employing 45 people, now SERVPRO Team Jeffrey Padgett has 30 in just 5 short years.  Early on I developed a strategy for hiring good people and keeping good people. I found that my best applicants came from two sources: people looking for work (at this point I know there are levels of motivation) and employee referrals. I especially valued employee referrals because I know that if someone I already trust is willing to back another with their reputation, they’ll likely fit in well. I made sure that every hire had clear expectations and even wrote out explicitly what these expectations were, I still do this. I found this to be important because, if a difficult conversation needs to be had, it can happen maturely. I had this somewhat unorthodox interview strategy that I found effective. I’d present a potential candidate with a group of blocks, each with one letter of the alphabet. I’d ask them to order them in alphabetical order — yes, I did receive a few cock-eyed looks. But what I found was this. I was able to glimpse the character of a person, if only for a moment. There is something about this task that tests a person’s patience. I’d glimpse the thought process, see how they approached a problem and then see their willingness to receive instruction. Reflections on Building the Right TeamIn those years I was trying, attempting and implementing. Not everything I did was a success, some things were outright failures. But I found the failures were equally important, the wrong hires taught me lessons for the future. In those early years I plowed forward, I still am. I think back to dad, to what Pat Padgett would think. Would he give me that attaboy, would he be proud of the progress I made? I know he would. He’d laugh with me at my mistakes and give me his onerous opinion where he felt it was needed. My Dad was worried about the reputation of Pat Padgett the Carpet Cleaner, but he was also concerned about the reputation of the Padgett name. I wasn’t my fathers employee, though at times I was, I was his son. And he invested himself in me, he taught me the ropes and I continue on, continuing the work, furthering the reputation with each new hire made. 

Part Four: Casted Shadows and Resting in the Shade

6/9/2021 (Permalink)

Old photo of two men. Pat & Jeffrey Padgett.

Rightfully so, Pat Padgett cast a long shadow, in a similar way any patriarch of a family does.   And, it’s the responsibility of young men to stand in that shadow for a time and then eventually “venture off.”

By 1991 I had built something meaningful. But that year was a fork in the road. It was a year to build something larger, or a year to play it safe, stay in the right lane and only merge when the road requires it. But a 25-year-old Jeffrey Padgett wasn’t looking to play it safe, he was hungry and ready to prove himself, ready to test the boundaries of that shadow and to set off on his own journey. 

In hand I had a business consultant, Mack Clark, I had a management book, Small Business Management by H.N. Broom, popular at the time but has since faded into obscurity, and ambition. These were together a dangerous combination: a coach, resources, hunger. 

From Mack, I had caught the vision of expansion. Up to this point, I had grown a business, I had managed a business, but I had yet to expand a business; this moment was a real test for me. H.N. Broom’s book was helpful because it filled in the details. 

Early on Mack helped remove the blinders. In many ways, I was like that carriage horse with his periphery cut off. I saw what was in front of me, but I wasn’t able to see the edges. As the blinders were removed I learned that there were more opportunities out there, in related fields that would, if I allowed it, expand the business. 

The opportunity was emergency restoration work. 

The first step to expansion was research. I had to do a market study. I had to answer basic questions about my neighborhood: Who is my customer? Does this business make sense for them? Is there enough potential work to support a new business in town?

As I asked these questions and did my own research the answers I found were encouraging. The customers did exist because they were the same people I was already servicing. My target customer-owned a home that they valued and put their blood, sweat, and lives into — a highly motivated group of people. 

But could they pay for the services? 

This is always the hanging question. By this time H.N. Broom’s words were seared in my mind. I had spent countless hours scouring these pages, his book was an old friend, dog-eared and worn edges. Broom’s reminder was ominous and I took heed of his warning, “customers who have unsatisfied needs but who lack the money and/or credit are poor markets because they have nothing to offer in exchange for a product or service.”

Broom was trying to protect me from heartache, in plain speech, “people may have needs, but if they do not have the capacity to fund these needs, the business fails.”

But this herculean hurdle was different for me. Because I did have customers with needs, but these customers also had insurance policies on their homes. And there it was: need plus funding capacity, both these answers were now a yes. 

I was on to something and I was committed to plowing forward. And I did. In 1993 I ended the chapter of Jeffrey Padgett the Carpet Cleaner and opened Padgetts’ Cleaning & Restoration, Inc. then eventually in 2015, SERVPRO Team Jeffrey Padgett. 

As I think back, I wonder what was going through the mind of Pat Padgett the Carpet Cleaner as he saw his son running and working. I know he was approving and I know he was proud. He didn’t always say so, I didn’t always receive the attaboy, but that’s how his generation was. Pat Padgett’s generation is remembered as the Greatest Generation, so-called because they experienced the turmoil of the 20th century, the poverty of the Great Depression, the faint memory of the Great War, the turmoil of a second World War, and then came out on the other side in one piece and went to work. He was a man who fought and worked not for fame or recognition, but just simply because it was the right thing to do for his family.

As time progresses I test the edges of Pat Padgett’s shadow, at times thinking I’ve ventured off, only to realize in my more cognizant moments, that I do not need to venture from the shadow, only embrace it and realize the shadow is fine enough for me. 

Part Three: Leveraging Consultants and Pursuing Growth

5/25/2021 (Permalink)

I remember early conversations with Pat Padgett. Like my Dad, he carried this regular burden for my success and he would tell me so. He wanted my life to be different and better than his life and the way he saw to accomplish that was college. 

But these conversations also confused me. I would look at my Dad’s life and see happiness and success. I didn’t see a struggling man, I saw someone who knew what they wanted and knew how to run after it. And, as a young man at the starting line of life, I was biting at the chomps to also “run after it.” 

But, Pat Padgett was a man who knew things and as my Dad a man whose opinion I respected immensely. And so, after my Tennessee Nashville Mission, I set my sights on college. The school to go to at that time was Brigham Young University, prestigious, known, and respected. But, my lack of interest in school caught up with me and I was denied entrance. I instead enrolled at Ricks College with the aim to work hard, prove myself and continue applying to Brigham Young (the comedy of the whole thing is that Ricks College would eventually be absorbed into the Brigham Young University system, becoming BYU Idaho). 

I followed that plan and it worked, I became a BYU student and then… well, then opportunity. I began working for a movie studio, eventually moved to Salt Lake City to pursue an opportunity at a petroleum company. Those opportunities eventually ran their course and I found myself at a dead end. 

Around this time Pat Padgett began throwing around the idea to sell his business. This was my opportunity. I approached my Dad again, he balked, but I expected that. I laid into him and began laying out the reasons that made sense: having my hands at work in the business would be a big help, eventually I could buy the business, I suggested ideas and opportunities for growth. 

He bit, finally. 

I worked, hard. I did see the business grow. By 1989 — in the midst of a slump in the trades industry — I recruited my brother and we doubled the size of the company. We were hungry and we progressed forward by pure grit and determination. 

One year we decided to invest in a carpet cleaner’s convention in Oakland. There we met Mack Clark, a business consultant. Mack intrigued me because he understood the carpet cleaning industry, but he also understood business in ways I did not. 

I found him after one of the sessions and interrogated him the way only a Padgett could. That turned into a profound moment. That relationship decided my future. Mack talked a language I was yet to speak. He talked about sales goals, future planning, business plans, projected expenses, and an opportunity to leverage insurance damage claims. 

I was hooked. 

For a fee and a percentage of our work, he would guide me. In a journal I wrote around that time I said this about him, “in return (from the fees I paid him) I would get a consultant who was never wrong because he got paid too much money to ever be wrong.”

That year my brother and I met with Mack Clark was a huge year for me as a business owner. I went from grinding to working smarter. I learned things that are in some ways the basics of business but are only obvious once they’re said. And, having never seen a business at work at this level I put in the work and reaped the benefits. I learned the five functions of management: planning, staffing, organizing, directing, and controlling. 

I learned time quality management. I learned to live by goals. I learned to work hard and value education. 

I left Brigham Young University in 1989 to work in the family business. I thought when I left Brigham Young I was leaving education. But I wasn’t. When I began working with Mack I found myself in another school. This school didn’t finish with a diploma, it wouldn’t go on any resume, but it was the best education I could receive. 

Pat Padgett labored for me to go to school, he eventually relented, but the lesson took root. Jeffrey Padgett made it to school, maybe not in the way Pat envisioned, but in a way that was meaningful and worked.

Learning to Walk a Mile in Pat Padgett’s Shoes

5/23/2021 (Permalink)

Owner, Jeffrey Padgett, posing for a photo in SERVPRO shirt. Jeffrey Padgett!

Nineteen eighty-five was an eventful year. Coca-Cola introduced “New Coke” — this was an awful idea, they reversed course within three months, Michael Jordan was named “Rookie of the Year,” Nintendo released their NES gaming system in the US market and an 18-year-old Jeffrey Padgett stood in a missionary training facility in Provo, Utah. 

I would stay there for three weeks before leaving for my Tennessee Nashville Mission. I remember my time at that training center well.

It was an important moment for me because it was the moment I ventured away from the protective watch of my parents and into the great unknown. At the orientation, there was this specific moment when the individual who presided over the gathering pointed to two doors, one on his left that my parents would use to leave and one on his right that I would walkthrough. He said, “Say your goodbyes, this is the last moment you will see your parents for the next two years.”

And so it was. 

I walked through that 4 x 7 opening to the right of that man and I didn’t see my parents again for two years. That experience changes a person, that experience changed me. 

I remember that old saying, “walk a mile in my shoes.” One of the ways we honor our parents is by taking all the lessons they’ve taught us and then applying them. 

In these moments, Pat Padgett wasn’t with me. I couldn’t ask him a question, he couldn’t show me how I was supposed to do some task and he couldn’t correct me when I made some foolish mistake. But, in another way, he was with me. For all of my life up till that moment, Pat Padgett had been preparing me for this moment, his words, his advice, and his example were now my tools and my schooling for life. 

Over the course of those two years at the Tennessee Nashville Mission I changed, I entered my mission as Jeffrey the boy and I returned as Jeffrey the man. 

Those two years were hard years in some ways, but they were also good years, in fact, two of the most fulfilling years of my life. While on the ground I learned practical lessons for life, lessons Pat Padgett spent years teaching, lessons that were cemented while trying to figure out how to manage my own life and deal with others, some generous, some not-so-generous. 

I learned to do without, being a student missionary meant I took a practical vow of poverty. I learned leadership skills. Over the course of those years, I was responsible for training others and being a district leader, making decisions, and guiding my peers. I also learned how to deal with rejection — an invaluable lesson I would never trade. All of these lessons prepared me for life and ultimately running my own business. 

When Pat Padgett was 18 he had his own challenges. He had to make tough decisions and then eventually “make it on his own.” And he did. Young Pat Padgett became the older Pat Padgett the Carpet Cleaner. When I was 18 I had to face my own challenges, make my own tough decisions, and then eventually, also, “make it on my own.” In other words, I had to learn to “walk a mile in Pat Padgett’s shoes” — I’m better for it. 

Building on a Foundation: Learning from Pat Padgett

5/17/2021 (Permalink)

an older gentlemen next to a truck Pat Padgett, next to his work vehicle.

Building on a Foundation: Learning from Pat Padgett

 On a typical Friday afternoon, I sit down at my desk, I return phone calls and emails that are pending since the morning. When the clock strikes 3:00 a notification flashes on my screen, “Time planning for next week.” I then transition whatever I’m doing at that moment and begin working to outline next week’s priorities and projects. At this point in my life I’ve been in the restoration industry for over 20 years. I’m not “green” like I once was and I’m confident in what I do. But, I didn’t get here overnight. I realize I stand on the shoulders of giants, or rather, at least for the purposes of this series of blog posts, I stand on the shoulder of one particular giant, Pat Padgett. PAT PADGETT THE CARPET CLEANER Pat Padgett is my Dad, he’s a local legend. He ran a neighborhood carpet and upholstery cleaning business most appropriately named, Pat Padgett the Carpet Cleaner. Those were of course simpler times and I look back at my father’s business with great love and fond memories. My Dad was proud of his work, his reputation, and his customers. My Dad built his business the old-fashioned way, he was true to his word, he woke early, stayed out late, and won people over with kindness and generosity. When Pat Padgett gave his word, that meant something. When he said he would do something, he did that thing. A YOUNG BUCK When I was at the starting line of my own life, recently married and hungry to do something and change the world I approached my Dad three times about taking over the business and carrying on the legacy of “Pat Padgett the Carpet Cleaner.” But to my own surprise and disappointment, each time my Dad said no. Pat Padgett was a man who looked ahead. He wasn’t concerned with short-term fixes and bandaids, he was able to see the larger picture and he knew, 22 year old Jeffery Padgett still needed to grow and learn. My Dad wanted me to have a college education. There was this underlying reality, Jeffrey is going to have the rest of his life to work, for now, he should spend his time learning. That was a massive lesson for a young Jeffery to learn. At the time, this lesson was of course missed by me, but I understood the wisdom and the logic later. I find life works this way. At times our most important lessons for life are only understood later — this was definitely true for me. Young bucks have energy, but they need direction, Pat Padgett gave me direction. 

3 Informative Points on Bread Mold

12/18/2020 (Permalink)

Mold growth on bread Moldy food, especially bread mold, is a common issue

3 Informative Points on Bread Mold

Moldy food, especially bread mold, is a common issue. It can happen easily when a loaf is forgotten about in the back of a cupboard or in the fridge. Bread and fridge mold are easy to dispose of, as long as you are properly informed.

1. Know Your Fungus
Some homeowners don't know that mold is actually a fungus. This means that it is in a separate scientific family from plants and animals. Mushrooms are also in this category. Like mushrooms, mold puts out spores to reproduce and grow new mold. You may have seen the daily mold counts for Yucaipa, CA, on the daily weather report. These spores are in the air we breathe, and it's why mold has such an easy time growing.

2. Conditions for Mold Growth
Fungus growth requires specific conditions. Unfortunately, most aging bread loaves fit these conditions quite well. Fungi cannot get energy from the sun through photosynthesis, so they must decompose nutrients to survive. Bread has all the nutrients that fungi love, and it's usually kept at room temperature in the cupboard—the ideal conditions for bread mold growth. If you are storing bread for a long time, put it in the freezer immediately to slow its growth.

3. Ingestion and Handling
If you've accidentally eaten some moldy bread, don't panic. Most molds are harmless at low amounts. To dispose of moldy bread, put it into a plastic or paper bag and into the trash can. If you have pets that like to go through your trash when you're not looking, be sure to put the bag far down into the trash can out of reach. After, check the area where the bread mold was growing; it may have spread. As a precaution, wipe out the cabinet with a cleaning wipe certified to kill mold and fungus.
If you ever suspect a more serious source of fungus growth than simple negligence, be sure to contact a professional to survey your home.

Key Indicators for Needing a Mold Inspection

12/18/2020 (Permalink)

a pest control contractor or exterminator with a blonde female customer at a mold destroyed wall and explain her the problem Commercial mold inspection in Mentone, CA

Key Indicators That A Property Needs A Professional Mold Inspection

If there is visible mold inside a commercial building, it is likely there is a deeper problem. Mold will grow inside the walls and the ceilings of buildings in Mentone, CA, causing damage to its natural construction materials. This type of mold often goes unnoticed until it causes a worse issue for property owners. In many instances, hiring a professional to examine the building for hidden mold and its attractors is necessary. 

Water Damage from Worn Plumbing or Inclement Weather
Every once in a while, a building's plumbing system will develop a leak, especially if the system is old and the pipes are rusted. Examine these areas frequently for any water stains or leaks:

  • Bathroom Fixtures
  • Ceilings
  • Walls

Another cause for leaks is inclement weather. Temperatures below water's freezing point will create blockages of ice inside of pipes, causing the water pressure to increase and pipes to burst. Intense storms can cause water to seep in through the ceilings and cause damages. Materials that remain damp from water leaks will develop fungus if they are not dehumidified and restored.

Mold on Vents
There are millions of microscopic mold particles in the air, so it is impossible to keep them out. However, it is possible to minimize the number of mold spores in a building with good quality air filters and UV lights. Regularly inspecting the HVAC system, especially air vents, for fungus growth will offer clues as to whether mold spores are being circulated throughout the building. A mold inspection service can check the air quality and humidity levels of the building. To improve the air quality in a commercial building, it is recommended that HEPA filters are installed.
Damp materials and high humidity levels give mold spores a place to develop into colonies. A mold inspection service can help property owners discover whether the humidity levels of their buildings are causing a mold problem. Having the air quality checked and installing good filters on HVAC systems will also prevent mold from decomposing organic building materials.

Areas Prone to Mold Growth

9/28/2020 (Permalink)

Old faucet (water tap) over sink in the bathroom. Dirt Bacteria. Hard water stain of soap and mold. Time to clean. Mold growth on faucet

While mold spores are technically everywhere, they won’t create mold damage unless they have the right environment to grow. If your Redlands, CA, home experiences water leaks, from flooding to spills and water leaks, it can set in motion colonization. Since these annoying fungi only need nutrients from organic material, moisture and the right temperatures, they can grow in many places.

Common Areas for Growth

Although an obvious leak increases the chances of mold growth, there are other common areas that mold or mildew growth is frequently found.

Showers and bathtubs, including bottles, washcloths, shower curtains, and grout
Sinks and toilets, especially storage underneath the faucet
Refrigerators, pantries, microwave and stoves
Trash cans
Windows and window sills
HVAC ducts and vents
Upholstered furniture
Indoor plants
Attics, crawlspaces and basements
Walls and ceiling
Carpeting and rugs
Washing machines

Preventing Damage
While something like a pipe burst or flooding may cause unexpected mold damage, there are many ways to prevent it from spreading. Controlling the moisture in your home is the main key. Along with cleaning up spills immediately after they happen, keeping the humidity level under 60% can ensure spores don’t get the perfect environment to flourish. If your water bill seems a bit high, that may mean you have a leak. Be sure to stay on top of potential plumbing issues.
Maintenance and ventilation also play a role in reducing moisture levels. Inadequate airflow may mean wet areas will take longer to dry or condensation buildup. If you have roof, gutter or foundation issues, that can quickly lead to a be problem.
Staying focused on the general maintenance of your home, especially leaks, can minimize the chances of pesky fungi spores from making your home their own. If mold damage does occur, trust a professional mold remediation and restoration company to return your home to normal.

Top 5 Mold FAQs

8/17/2020 (Permalink)

Mold growth on a wall Commercial mold damage in Mentone, CA

Read Up On The Following Frequently Asked Mold Questions

A mold infestation can be overwhelming. If you don't have experience dealing with mold growth, it can be difficult to figure out where to start in order to resolve the issue. Arm yourself with knowledge and read up on the following frequently asked mold questions if you believe that your home in Mentone, CA, may be at risk.

1. What does mold look like?
Mold spreads across a surface like a stain. It's typically black, green or blue and may have a fuzzy or slimy texture. Each species of mold is different and will have a different look as a result.

2. Is mold common?
Yes, mold growth is very common. Buildings that have experienced flooding or some other type of water damage are at a particularly high risk if the water isn't dried up immediately. Mold will also fester in high humidity environments.

3. How can you tell that you have a mold problem?
If you see mold, then you have a mold problem. There's also a good chance that you'll be able to smell it.

4. How can you prevent mold?
There are many methods that can help prevent mold. Many tactics are centered around staying vigilant and keeping moisture to a minimum. Controlling the humidity in your home is key, as is repairing leaks and water damage as soon as possible. Regular mold inspections for problem areas can also help catch mold infestations early.

5. Where does mold usually grow?
A good rule of thumb is to look for mold in places that come into frequent contact with water. This includes the showers and tubs in your bathrooms, the sinks, and dishwashers in your kitchen and the washing machines in your laundry room.
Mold growth education is a good first step when it comes to combating the problem. However, you can still fall victim to a mold problem even if you do manage to stay on top of all the proper preventative measures. If this happens, make sure to contact mold remediation specialists as soon as possible to help resolve the issue.

How To Prevent Water Damage and Mold

7/21/2020 (Permalink)

Mold growth on walls and floor Microbial mold growth in Redlands, CA

Preventing Water Damage and Mold In Your Property

A damp indoor environment for any amount of time is never a good thing for the structure of your home in Redlands, CA. Standing water and damp surfaces are an invitation to feast for wood-eating insects and fungi such as mold. Mold prevention should always be your priority if you suspect water damage is present. Such damage occurs when indoor surfaces are exposed to water for extended periods of time.
Preventing mold begins by ensuring the materials in your home stay dry. A damp environment can be caused by the following:

  • Uncontrolled humidity
  • Wet carpeting that has not been dried properly
  • Wet ceiling insulation caused by leaking roofs
  • Moisture in the floors caused by leaking pipes

When Damage Occurs
Once moisture damage is suspected, anticipated or proven, homeowners need to take action immediately to mitigate further damage to problem areas. Homeowners should never attempt to address these issues themselves. Once mold growth has presented itself, certified remediation specialists need to be brought into the home with specialized cleaning equipment to ensure the home is safely brought back to its pre-damage state.

Maintaining the Health of Your Home
Most people don't realize how easy water damage and mold prevention can be. You can stop a wet mess before it happens by doing the following:

Know your attic. Inspect the roof for signs of water leaks with the change of each season.
Regularly inspect under sinks and anywhere water runs in your home, including the lines to the refrigerator and washing machine. If there are leaks, water could be building up beneath your subfloor.
Have your HVAC inspected before switching from heating to cooling and visa versa.
Control indoor humidity with air conditioning and fans.

The better you know your home, the more able you'll be to identify any abnormal changes. Taking a little time for mold prevention measures can potentially save you hundreds or even thousands of dollars down the road.

Choose a Professional With IICRC Training

6/9/2020 (Permalink)

Audience receiving a traininn Call a professional with IICRC training to get the job done right

Recovering from water or fire damage to your commercial property in Yucaipa, CA, can be a traumatic experience. You want to get your business back up and running quickly, but you also want to make sure the restoration process is handled by a trained technician. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a third-party certification program for inspection, cleaning, and restoration standards. Choosing a company with this certification will give you the confidence in knowing that your building's restoration will be handled with proper care and service.
SERVPRO leads the industry in restoration services. Because of this, it is the preferred vendor for many insurance companies. SERVPRO offers a number of training programs for its employees in accordance with the restoration standards, including:

  • Fire restoration
  • Water restoration
  • Applied structural drying
  • Carpet and upholstery cleaning

What Restoration Certificate Courses Are Available?

The IICRC offers a wide variety of mitigation certificate courses for restoration professionals. A few courses are listed below.

Fire and Smoke Restoration Technician - This course covers the proper steps in restoring a fire-damaged or smoke-damaged building.
Commercial Drying Specialist - Professionals who take this course will be able to evaluate commercial structures that have sustained water damage so that safe and effective remediation can take place. You must have already completed the Water Damage Restoration Technician (WDRT) course.
Applied Microbial Remediation Technician - Participants must have passed the WDRT course to attend. This course will prepare individuals to handle mold and sewage remediation to safely restore property.
Health and Safety Technician - Individuals who take this course can increase safety and reduce non-compliance fines in the workplace. The course covers OSHA standards, as well as the proper use of safety equipment. Dealing with hazardous chemicals and bloodborne pathogens are also discussed.

Whether you need help with water or fire damage restoration, call a professional with IICRC training to get the job done right.

Find, Remove and Prevent Black Mold Growth Inside Your Air Ducts

5/7/2020 (Permalink)

Air duct with mold Mold growth in air duct

Identify, Remove and Prevent Mold Growth

Black mold can grow anywhere in your Yucaipa, CA, business if the right conditions are met, mainly a nutrient source and high humidity. While your air ducts may seem initially safe, all it takes is an untreated leak or mold spores traveling via dust for mold to grow. Your air conditioner system also spreads these spores throughout your business, so it is important to immediately identify, remove, and prevent mold growth.

Identifying Mold
Mold growing within your ducts is trickier to spot compared to other locations since it is hidden. After a leak or flood, it never hurts to run an inspection to ensure mold is not present in the area. One physical sign of this mold is black dust gathering around the air vents. Other red flags include a musty smell when the unit is active and potential health issues with you or others, mainly frequent sneezing, and watery eyes.

Removing Mold
If you find the signs of black mold, remove it immediately. This multi-step process should be handled by mold remediation specialists, as they have the proper expertise and equipment. This process should include:

  • Confirmation of mold
  • Inspection of system and nearby insulation
  • Elimination of mold with appropriate equipment and products
  • Detection of mold situation's root problem

This last step is important, as neglecting it would allow the damage to continue, creating more unnecessary expenses. Remediation specialists may work with AC professionals to keep the system clear.

Preventing Mold
The best way to keep clean ducts is to conduct proper prevention measures. Hire a professional to clean the unit at least twice a year. Track and control humidity throughout your business by boosting ventilation, maintaining the building's drains, and drying any wet areas quickly. Have any plumbing situation repaired as soon as possible.
The development of black mold inside your air ducts is especially troublesome, as it is difficult to find and can spread throughout your establishment fast. Maintain your system, control humidity, and look for any sign to stop this infestation from compromising your business.

Precautionary Steps

4/24/2020 (Permalink)

a graphic that says biohazard remediation We have taken every possible measure to protect customers and team members alike.

It is important to us that our customers know the steps SERVPRO of South Redlands/Yucaipa is taking to reduce the risk of team member exposure to the virus.  These precautionary steps we have taken as a company include:

  • All tools and equipment coming into your property have been cleaned and disinfected.
  • All workers wear personal protective equipment to protect themselves while performing work.
  • We’ve all been provided with training to safely work in contaminated environments.
  • We’ve all been provided with training to identify coronavirus symptoms and carefully monitor ourselves and our co-workers.
  • We have stringent safety and health policies and procedures; and we continually strive to follow and improve our safe work practices.

Overall, we are taking the appropriate measures to ensure we don’t cross contaminate our customers, our co-workers, or our families.  We cannot make any guarantees that the virus could not enter your property, but we can tell you that we have taken every possible measure to protect customers and team members alike.

Whether it is a water loss, fire damage, or a cleaning request, please know that SERVPRO of South Redlands/Yucaipa is still here for the entire Redlands, CA community 24 hours a day, 7 days a week.

Common FAQs About Mold and Its Impact

3/23/2020 (Permalink)

Mold growth on corner of a wall Mold growth in Redlands, CA

Most people have some familiarity with mold, but until you find it in your home, you probably don't think much about it. The growth and spread of mold can wreak havoc in your house. It can be unnerving to see it on your property. The more you understand about mold and mold growth, the better you'll be able to prevent it in the future and get rid of it now.

How Does it Grow in Your Home?

Mold spores are constantly around you, though you won't see it unless it finds the right breeding ground. The fungi come into your house through windows or doors. Mold may even hitch a ride on a family pet or on your or someone in your household. Here are a few ways in which it will thrive:

  • If you've suffered water damage such as a flood or pipe leak
  • If there is an area of your house that has a high humidity content
  • If there is poor ventilation in areas such as bathrooms or cellars

How Do You Avoid It?

Fortunately, by following some best practices, you can guard against this fungus from invading your house in Redlands, CA. Be aware of high humidity areas and keep air flowing properly there. Install a fan in your bathroom and turn it on when you shower. You should also regularly inspect the plumbing system in your home and repair broken pipes and improperly functioning appliances.

How Can You Remediate It?

A professional mold removal company is your best bet to remove mold from your house. This technician can also inspect the rest of your home to identify at-risk areas. The company will tear out damaged materials and replace them as needed. The crew will clean mold off any surface where it appears. Technicians will thoroughly clean the air to lessen the chances of having mold growth.
If you find mold growth at home, do not panic. A qualified professional can help you get your home back normal.

Proactive Cleaning for Your Commercial Space

3/17/2020 (Permalink)

a graphic that says team jeffrey padgett Team Jeffrey Padgett is here to help 24/7, 365.

SERVPRO Team Jeffrey Padgett is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO South Redlands/Yucaipa is Here to Help around the clock. 

3 Ways Pretesting Can Reduce Commercial Insurance Claims

1/22/2020 (Permalink)

SERVPRO vehicles inside a warehouse When water, fire, or mold disaster strikes your commercial property in Yucaipa, CA, it is important to know who to call

As an insurance agent, you can be constantly finding ways to satisfy your clients while also reducing the costs of their claims. An effective way to accomplish this task is by working together with a reliable damage recovery company to conduct pretesting on the client's commercial property. This practice can both maintain expenses down and assist your clients due to a variety of reasons.

Prevention of Further Damage

Most damage in a Yucaipa, CA, commercial property originates from a source and can spread throughout the entire property. A team of experienced technicians can safely enter the building to find and stop the source. Additionally, they can use their knowledge of the area to protect the furniture and move it to a safer spot. This measure prevents further damage and removes the expenses of furniture and equipment replacement.

Assessment of Damage and Hazards.

Damage recovery company employees can further help with the insurance claim by assessing the existing damage as well as any potential hazards. Pretesting allows the employees to observe what they are facing and prepare an efficient plan for the current situation. They can also find any hazards created or exacerbated by the incident, such as:

  • Asbestos
  • Loose or exposed wiring
  • Lead
  • Falling debris
  • Trip hazards
  • Dangerous chemicals

These elements can complicate the restoration process, harm people and lead to additional costs. Early examination prevents these dangers and lowers claims.

Identification of Water Type

If there is water damage at your client's commercial building, it is important to identify the type of water in the area. Different water categories mean different levels of contamination. For instance, a remediator crew would use greater protection with category three black water than with categories one or two, or white and gray water. Each classification determines the recovery and decontamination processes as well as their costs.
It is important to help your clients repair damage to their businesses while also making the process affordable for everyone.

Eradicating Smoke Damage

12/29/2019 (Permalink)

Craft paper with words on the top that say WOOD AND PAPER Sources of dry smoke residue are wood and paper

Any type of fire in your Mentone, CA, business means there will be some damage. Even if it is small and caught quickly or the aftermath of a neighboring business’s fire creeps over, it will likely result in some amount of smoke damage or soot damage. Although it may feel like your business may never be the same, restoration specialists have the expertise to clean and repair the damage.

Types of Damage

The amount of time and complexity of smoke cleaning depends on the type and extent of the damage. Smoke damage is often categorized into four areas:

Dry Smoke – Produced by extremely hot and fast-burning fires caused by paper or wood, it is a powdery residue that is easier to clean than other types. The downside is the small particles can easily become hidden in porous materials, resulting in a smoky smell without any visible signs.
Protein Residue – Commonly found with cooking fires, this residue is from a low-heat fire and is often not visible. Like dry smoke, it will continue to permeate areas with a smoky odor if not properly cleaned.
Fuel/Oil Residue – Typically the least common, it is a dense and sticky material often related to furnaces or petroleum-powered equipment. It can be very difficult to clean and has a much stronger odor.
Wet Smoke – Burning plastic and rubber create a black smoke that can quickly cover an entire room. This residue is sticky yet smears, which often requires special equipment to remove.

The Cleanup Process

While smoke damage may seem impossible to clean, the right professional has the tools to help you salvage as much as possible. Along with ventilation and wet and dry cleaning processes within the building, the restoration process includes removing smoke odors from furniture, documents, artwork and more. Within the structure, overly damaged items will need to be resurfaced, such as new paint, carpeting and upholstering.
Before giving up on items that have smoke damage, get a professional consultation. The right expert can get your business back to “Like it never even happened.”

What Types of Mold Can Grow in Your Home?

11/24/2019 (Permalink)

Black mold on wall on the top it says MOLD Stachybotrys Atra, also known as black mold

Four of the Most Common Strains of Household Mold

Mold growth is a serious concern for homeowners in Yucaipa,CA. If left untreated, it can lead to a variety of unsavory issues. Here are four of the most common strains of household mold, all of which should be removed by a professional mold remediation company ASAP.

1. Penicillium

Penicillium likes to set up shop inside water-damaged furniture and fixtures, ducts and insulation, and rugs and wallpaper. It doesn't stay confined to one place for very long, though. This type of mold is quick to spread through the entire home if left unchecked. It's also one of the easier mold strands to identify thanks to its velvety, blue-green appearance.

2. Trichoderma

Like many types of mold, Trichoderma thrives in damp areas, such as those that have endured water damage or that are prone to high humidity. It typically inhabits wet, porous surfaces, such as wallpaper, rugs, and other fabrics. If you see white spores with green spots, it might be Trichoderma.

3. Chaetomium

If you smell a musty odor, but can't see any evidence of mold, you might have a Chaetomium invasion. This type of mold growth most commonly occurs on wet drywall, but is also typically found in basements, around plumbing, and on leaking roofs. While initially cotton-like in appearance, it changes color over time, evolving from white to gray to brown to black if ignored.

4. Stachybotrys

Also known as "black mold," Stachybotrys is the granddaddy of household mold due to the level of hazard it can present to your home. It's slick and either dark green or black in color, hence the name, and it sticks primarily to fibrous surfaces, such as wood, paper, and cardboard.
These are merely four of several types of mold that are often found in homes. If you suspect you have mold growth on the premises, don't delay in contacting an experienced mold removal team to eliminate it safely and efficiently.

Commercial Mold Remediation

11/18/2019 (Permalink)

a man in protective equipment If you suspect that black mold is growing in your business, you need professional advice.

Like so many things, mold can be a benefit or a problem. The word itself sounds icky, but in fact mold is everywhere, and most of it is harmless. However, having a noticeable black mold infestation in your business can turn customers away and even reduce employee productivity. The good news is that mold cleanup in Redlands, CA has never been easier.

What Causes Mold?

Black mold outbreaks are caused by excess moisture. This can have multiple possible causes:

• Plumbing leak
• Roof leak
• Poor humidity control

What Is the Difference Between Mold Removal and Remediation?

Some companies advertise for complete mold removal, but that’s a load of baloney: There is no way to remove all mold. Legitimate companies know the science behind mold growth and focus on returning mold levels to an acceptable amount. A qualified restoration company has the training and knowledge to remediate mold in your business.

What Is the Mold Remediation Process?

It begins with an inspection and mold damage assessment. Remediation specialists will then contain the infestation and identify the source of the mold. Once the source has been eliminated, they will remove any mold and mold-damaged materials, like drywall and carpeting. Next, the professionals will clean up the mess and disinfect your business, and finally they will restore it to its former condition.

What Equipment Will They Use?

Top mold removal companies have specialized equipment to identify and fix all levels of infestation. They may use specialized air scrubbers, filters and HEPA vacuums to create negative air chambers that contain the microscopic mold spores. Antifungal and antimicrobial treatments can eliminate colonies and prevent new ones from forming. Fogging equipment can also be used to deodorize your business.

What’s the Bottom Line?

The entire procedure is tax deductible, so look for the most qualified mold cleanup company in Redlands, CA and cleanup should be a breeze. The longer you wait, the more difficult and expensive it will be. Visit for more information on mold. 

Mold in Your Redlands, CA home

11/13/2019 (Permalink)

black growth on a yellow wall Mold is a fungus that is part of daily life.

It grows outdoors to help break down dead organic material, and it travels microscopically by way of spores. It requires moisture to grow in your home, and any organic surface allows it to spread. There are three types of materials on which you’re likely to find mold growth in your home in Redlands, CA.

1. Drywall

Drywall consists mainly of a substance called cellulose, which is an organic compound found in plant cell walls. It will naturally attract mildew growth if it’s been exposed to high humidity or dampness. One place where you might find mold on the walls is in the bathroom. If steam from a hot shower doesn’t have the proper ventilation to allow it to escape, it can settle on the walls’ surfaces. One way to prevent mold damage on drywall might be to install a fan in the ceiling of the bathroom.

2. Grout

Grout in between tiles is often found in bathrooms and kitchens in Redlands, CA. Its porous nature, when combined with moisture, can create a breeding ground for mold. Keeping the tiles and grout clean and dry goes a long way to preventing mold damage. Wiping the shower walls and floor down after each use and cleaning grease splatters and food debris from the kitchen backsplash are good deterrents.

3. Wood

Wood is a natural fiber that provides a food source for mold. If there’s been water damage from leaky pipes or poor ventilation, damage from mold can occur on the joists or within walls. Unless the mold has had a very long time to absorb into the wood and rot it, washing the surface layer down with the proper cleaning solution and drying it should be an effective protective action.

There are many potential areas for mold to grow within the home. The key to preventing mold damage, however, is to periodically inspect your home, particularly areas that are susceptible to moisture. Keeping spaces well ventilated and clean can help. If you have discovered a mold outbreak, it may be time to call in a professional service to inspect and clean it.

How To Replace a Toilet

3/23/2019 (Permalink)

Replacing old leaking toilets in Redlands,CA

Over time, a leaking toilet can cause problems and require help from a water damage specialist. Sometimes you can remedy the situation by replacing a faulty component. However, if your toilet repair is unsuccessful, replacing the entire unit may be your only option. Although the task may seem intimidating, the process is typically straightforward. Following a few essential guidelines can help you successfully accomplish this home improvement project.

Measure Before You Begin

Before installing a different commode, you should verify that the new device can fit into the allocated space. To accomplish this, complete a few important measurements:

  • Distance from the back wall to the floor bolts
  • Space between the current bowl and side walls
  • Distance from the tank to water supply lines

Remove Existing Toilet

Disconnecting a leaking toilet can be messy. To minimize water seepage, you should complete the following steps:

  • Turn off the water supply
  • Flush commode to remove fluid
  • Absorb remaining liquid with a sponge
  • Place a bucket under tank before removing supply line

To disassemble your old toilet, unscrew the tank from the bowl. Then, loosen and remove the nuts holding the unit to the floor and place the detached commode on a garbage bag. You should also remove the old wax ring and any excess wax remaining along the top of the drain.

Set up New Toilet

Before connecting your new unit, you should install new floor bolts and place a new wax ring on the base of the toilet outlet. Then, lower the bowl over the new bolts, pushing it straight down to prevent ring damage. Once the base is firmly in place, secure the nuts. To prevent cracks, avoid overtightening.

After installing the base, carefully attach the tank. You should ensure the unit is level, and then reconnect the water supply. Before finalizing the project, verify the absence of leaks and adjust components as necessary.
A Simple Project

Replacing an old, leaking toilet with a new model doesn’t have to be a hassle. Measuring before commencing the project and taking steps to minimize water seepage can help every homeowner in Redlands, CA, efficiently accomplish the task.

SERVPRO Resources for Insurance Companies

3/23/2019 (Permalink)

SERVPRO professionals focus on satisfying customers through top quality service and prompt results.

SERVPRO professionals focus on satisfying customers through top quality service and prompt results. An insurance adjuster often has similar goals but naturally plays a different role. As cleanup and restoration technicians work to return a Yucaipa,CA, property to its pre-disaster conditions, insurance agents and adjusters handle some of the financial arrangements to get storm victims back on their feet.

A Cooperative Effort

As part of the mitigation company's efforts to work with insurance companies, SERVPRO provides:

  • Access to a national call center
  • Annual compliance checks
  • Clear standards for the work of crews and vehicles
  • Strict file documentation guidelines
  • Quality assurance protocols

An atmosphere of cooperation helps each insurance adjuster reduce the amount of time it takes to complete a claim.

Access to Information

Several advantages have been put into place to make this happen. For example, easy access to electronic files are available through an itemized loss inventory and an electronic claims center. Within these files, insurance professionals have access to quick information, including the first notice of loss, detailed estimates, photos, scanned images of paperwork, job cost data, and all files relating to new jobs, pending assignments, and completed projects.

Restoration vs. Replacement

Cleanup and restoration professionals conduct pretesting to reduce the expense of each insurance claim. When possible, professionals restore property rather than replacing it because restoration tends to be less expensive than replacement. Pretesting gives the technicians that chance to create an effective plan of action that further decreases the costs of cleanup and mitigation.

Third-Party Certification

Finally, SERVPRO works closely with the IIRCR, an independent organization that sets the standards for cleanup and recovery professionals. The right training, ongoing education, and routine inspections improve the quality of the work offered by technicians.

Quick, Convenient Claims Completion

An insurance adjuster must work to keep the cost of claims down for Yucaipa,CA, customers without sacrificing the quality of work received by the customer. A cooperative relationship with cleanup professionals simplifies this process for insurance professionals.

What Is an Electronic Claims Service?

2/18/2019 (Permalink)

SERVPRO can assess the extent of damage at a residence in Yucaipa, CA

A service for storing and accessing claims electronically makes it easier to access data related to an insurance claim in progress. The following features of the SERVPRO Claims Information Center facilitate communication between mitigation and restoration professionals and insurers.

A Portal to Claim Information

An insurance agent can log onto a claim service to view an estimate for damage cleanup and restoration. This information will be based on an on-site visit to a residence and should account for several factors:

  • Type of damage
  • Extent of damage
  • Cleaning and restoration methods

All of this information is important for an agent processing an insurance claim. Other types of useful information are also available through this service.

A Resource for Comparing Claims

Agents may also find it useful to be able to compare the amount of a claim to other claims in a region or nationwide. The Claims Information Center also makes it easy for insurers to access other collected data:

  • Causes of loss
  • Claim types
  • Job costs
  • Response times

It may also be possible to compare these types of data and other metrics for franchises and companies. All of this information can help an agent or adjuster determine whether an estimate is accurate and reasonable.

A Communication Tool

One of the best features of an electronic claims service is that is can reduce communication-related delays. Rather than having to schedule calls, a mitigation and restoration franchise can simply upload estimate information and more data on the progress of a job for an agent or adjuster to review on his or her own schedule.

These features make the Claims Information Center and other electronic claims services a useful resource for insurers and restoration vendors. Shortly after SERVPRO experts assess the extent of damage at residence in Yucaipa,CA, an estimate will be posted on this service to expedite processing of an insurance claim.

Why Does Mold Grow on the Bread in Your Kitchen?

1/21/2019 (Permalink)

Mold spores thrive on moisture

Few things are more frustrating than to buy groceries only to have them turn moldy in just a few days. If you keep bread on your counter, you may wonder why mold often grows quickly on it. To understand bread mold, you must know a few things about general mold growth.

Mold Reproduces Through Spores

Unlike plants that usually need seeds to spread, mold reproduces through tiny microscopic spores. For spores to take hold, though, they often need both humidity and a food source. As such, mold is often common in wet areas inside your Yucaipa,CA, home. Specifically, you may find mold in the following rooms:

  • Kitchens
  • Bathrooms
  • Laundry rooms
  • Attics
  • Crawlspaces

Kitchen Mold May Be in a Few Places

While you may notice bread mold on the food you leave on your counters, mold may be virtually anywhere in your kitchen. In fact, you may even notice mold in your refrigerator. Fridge mold often occurs inside appliances for a couple reasons. First, humidity levels can be high in refrigerators. Also, your refrigerator likely has ample food sources to support mold and fungus growth.

Removing Mold May Not Be Simple

The cleaning aisle of your grocery store has dozens of products that claim to kill mold. Unfortunately, these products often only mask the appearance of mold. That is, a cleaning product may bleach mold without actually killing it. While you assume mold is gone from your kitchen, spores continue to move around your home on air currents. As such, you may need to work with a reputable mold mitigation service to keep mold growth in check.

Seeing bread mold may cause you to lose your appetite. It could, though, indicate a larger mold problem in your home. By understanding how mold reproduces, you can develop a strategy for stopping mold. Nonetheless, you may need professional assistance to help you control mold in your kitchen.

3 Ways FEMA Can Help After a Storm

11/12/2018 (Permalink)

Flooding caused mold damage to this home in Redlands Yucaipa,CA

Three General Type of Assistance That FEMA Provides

After a severe storm, hurricane, or flood, the Federal Emergency Management Agency may offer assistance to residents of Redlands Yucaipa, CA. There are three general types of assistance that FEMA can provide to homeowners affected by storm damage or flooding.

1. Financial Assistance

Homeowners affected by floods may qualify for the Individuals and Households Program if the president declares their region a federal disaster area. Repair and Replacement Assistance is a one-time payment to support damage mitigation, but is not sufficient to restore a property. Complete mitigation and restoration require coverage under the National Flood Insurance Program or a homeowners policy for other types of storms or disasters.

The NFIP does not cover additional expenses associated with disaster recovery. FEMA also cannot duplicate benefits for any losses covered by insurance. Homeowners have up to 12 months from the application date to submit insurance settlement records or file a claim for an insufficient settlement.

2. Inspections

The Federal Emergency Management Agency also sends out inspectors and adjusters to assess the extent of damage caused by flooding. These experts can facilitate filing NFIP or homeowners insurance claims.

3. Temporary Shelters

Transitional Sheltering Assistance is available immediately after a disaster to reduce the cost of a hotel stay. Thereafter, Temporary Housing Assistance is issued for an initial period of one to three months. In order to qualify for extended assistance, residents must prove that they have spent any funding received in authorized ways. The maximum period for housing assistance is 18 months.

These are just a few ways that FEMA can help residents and homeowners who are affected by floods, storms, and other disasters. Many types of assistance and services fall under each of these broad categories. These measures are intended to supplement homeowners and NFIP coverage, and are not a replacement for insurance. Insurance coverage can offset the costs of residential damage restoration in Redlands Yucaipa, CA.

Key Information Every Tenant Should Know About Renters Insurance

11/12/2018 (Permalink)

Apartment fire in Mentone, CA

Every Tenant Should Purchase a Renter’s Insurance Policy

Renting a residence may be an ideal situation for many people in Mentone,CA. What many tenants may not realize, however, is that a landlord’s insurance policy only covers the rental property. The tenant’s personal possessions are typically only covered under a supplemental renters insurance policy. For example, the landlord’s insurance may cover fire damage restoration costs, but an uninsured tenant may have to pay out-of-pocket to replace belongings destroyed in an apartment fire.

For financial peace of mind, every tenant should purchase a renter’s insurance policy. Understanding key policy concepts can help you make the best decisions about your specific coverage.

1. Personal Property Protection

A key aspect of many policies is personal property protection. In the event of a fire, this coverage helps you replace damaged or destroyed possessions. This can be an extremely useful component of your policy because replacement costs can add up quickly.

2. Liability Coverage

Some leases may include a clause that requires the tenant to pay the landlord’s insurance deductible if the tenant’s actions cause damage. Liability coverage can help protect you financially if investigators determine you are responsible for igniting an apartment fire.

3. Temporary Living Expenses

If fire damage makes your apartment temporarily uninhabitable, renters insurance may cover the cost of temporary housing, sparing you additional out-of-pocket expenses.

4. Relatively Inexpensive

The cost of coverage varies depending on the insurance company and policy you choose. However, you may be able to find a policy that costs as little as $13 a month, a relatively inexpensive fee for enhanced financial security.

5. Review Policy Terms

It’s important to carefully review the terms of any renters insurance policy you are considering. Some policies may, for example, offer lower compensation limits, which may not provide adequate funding to replace expensive items such as televisions and computers.

An apartment fire can be a devastating and extremely destructive event. Every tenant should understand that their belongings are not protected under their landlord’s insurance policy. Because of this, purchasing renters insurance may be the best way to protect both your possessions and finances.

My Home Has Flooded - How Do I Prevent Mold?

10/1/2018 (Permalink)

Flooding caused mold damage in a Yucaipa, CA home

If you have recently experienced flooding in your house after a Yucaipa, CA, storm, you may be worrying about mold. After all, most homeowners know that water damage can lead to other problems, including the appearance of fungus. Following these three tips will help you to be in a better position to prevent mold growth from becoming a problem.

1. Address Water Damage Quickly

Water damage after a flood can often lead to more problematic mold damage. Low levels of spores are not uncommon, but the kinds that can develop as a result of extensive moisture are cause for concern. A storm damage company can help you take care of any excessively wet areas and even prevent existing moldy spots from becoming a larger issue.

2. Turn off Air Conditioning

This may not be something you would naturally think of, but air conditioners are actually one of many sources that allow mold spores to spread through the air, especially if the equipment itself has become infected with moisture-related colonies. Simply turning the unit off as soon as you notice a water issue can stop mold growth before it starts.

3. Throw out Water Damaged Goods

It can be painful to throw away beloved objects and investment pieces, but if they are damaged beyond repair, you will do yourself a favor by disposing of them before they create a mold problem. The Yucaipa, CA, restoration specialists that help with your larger storm destruction matters should be able to help you with removal of this nature, as well.

Remember that mold growth is actually a natural process, and finding some in your home is normal. What you want to prevent is amounts that threaten your property’s structural stability or cause odors, and following the tips above will help you to avoid having to worry about such mold removal concerns in the future.