What our Customers say...

Water Damage Testimonials

After contacting AAA we were advised that we could have a choice of two contractors to perform water damage repairs in our downstairs bedroom. Of the two, we requested SERVPRO to do the work. This decision was due to a past water damage issue we had in our kitchen area and had SERVPRO of Redlands assess what was necessary to repair and replace piping, drywall and wood cabinet. They did an outstanding job for us - very clean and professional. This was an easy decision to request SERVPRO once again to do latest repairs and packing and unpacking of our furniture and miscellaneous items. Great job and would recommend them to our family and friends!

Discovering water damage is never a fun thing. Knowing the professionals of SERVPRO were there to investigate the extent of the damage and mitigate appropriately was reassuring in an otherwise difficult situation. One less thing on my plate to figure out.

We had a flood and called SERVPRO. Their team was there within 30 min. 2 hours later the drying process was started. They even contacted our insurance company and we're working with them before they left. First class service! Will use them for sure again!!

Everyone is very professional and treated us very well. Quick reaction time to sensitive situations requiring fast response. The owner Jeff Padgett and his crews helped us immensely during critical times. Rates are reasonable and I would recommend this team to everyone

Great Staff/Crew. Highly Recommend for any water loss in Redlands, California! 

Payton with SERVPRO did an outstanding job. He was prompt, professional, and courteous. Thank You So Much for all your Help! 

Love the professionalism of Daniel and Peyton. 

Very Impressed with the crew on their professionalism and how they handled everything for our office. 

My  house had some mold stains in the wood when we pulled the carpet back. I called and spoke with Nina the office manager and she advised me that a tech would contact me ASAP. Within an hour there was a tech at my house. He came to my house and took care of the problem within hours. Their prices were reasonable and the tech's  work is very thorough. 

Excellent Service!

My  house had some mold stains in the wood when we pulled the carpet back. I called and spoke with Nina the office manager and she advised me that a tech would contact me ASAP. Within an hour there was a tech at my house. He came to my house and took care of the problem within hours. Their prices were reasonable and the tech's  work is very thorough. 

Excellent Service!

We had a major water loss at one of our rental properties;
These guys came out and took care of everything from pulling up my damaged floor to getting it all dried out in just a few days. This allowed my tenants to stay in the home with out any hotel cost to me. They were very professional, and have great customer service.
Thank you very much for all your help and services.

Years ago my house was flooded. The restoration company was a nightmare to deal with. They were worse than the actual flood. I have recently experienced the same flooding. I was dreading dealing with the restoration company. But SERVPRO was wonderful to deal with! Jeff is the kind of guy you want to have a beer with. He understands that you don't grow a business by nickel and diming your customers to death.  Instead, You do a fantastic job and your customers will tell everybody about you. Well that's exactly what I'm doing here.

Servepro of South Redlands was great.  We had a flood and called them.  The were here quickly, and really minimized the damage.  These guys really know their stuff, and are very efficient. I highly recommend them if you have any type of in-home disaster.  Kudos to these guys!

SERVPRO was fantastic with how quickly they came out, examined the flooded area and then removed the cabinetry that needed to be removed. A couple days later I thought there was still a leak somewhere and the same guy (who was just up the street at a different SERVPRO job) took 10 mins, came down the street and explained what the water was from...which was nothing. SERVPRO was great!

There's not enough good things to say about this company I am a property manager and I have had two floods in the last two weeks Jeff and his team were there before me. They cleaned out dried out  they were professional kind and left everything in such a clean beautiful state for the next crew to come in.  Jeff you were amazing and I can't thank you enough. Dianna with Access

Wow, these guys are amazing!!!!  They came to our house with 40 minutes and examined everything. Gave us all the details about where the water has gone and how it should be dried.  I can't recommend them enough.

My house was recently flooded due to a faulty dishwasher line and I needed help getting it all figured out,  Rebecca and Lois at SERVPRO helped put my mind at ease and walked me and my husband thru step by step. Eric who came out to get my estimate was great  and the owner Jeff even contacted me as a follow up. Thank you to them for being so great and professional and getting my claim handled so fast. The workers were out in a timely manner, were courteous and professional. Thank goodness for this group, because of them we were able to get living back to normal after the flood.

I want to thank you for you and SERVPRO for your work in getting our District back up and running in a 'timely manner.'  As painful as our experience with the initial company was and continues to be, we are blessed by our interaction with Jeff and the work and caring that Daniel provided to us.

Excellent service and staff. Within 3 hours after calling in the claim they had a crew at our house starting the clean up. They were extremely helpful and knew what they were doing and the process in how the claim is handled. They informed us that they would be by the next day to check in and they were right on time. Our house looks great and I would highly recommend them.

This company responded the day I called, they started the work immediately in drying out the carpeting and removing the water from my carpet as a result of a slab leak break in the hot water lines under the slab of my house in the living room. I will recommend this firm to my clients that have similar damage as I am an insurance agent for commercial clients and I am very, very pleased with the work. Call Jeff Padgett and let him help you, you will be glad that you did.

I was very satisfied with the top notch service. I had been told by many contractors that the water damage to my downs stairs door was caused by improper installation of the windows upstairs. I called Padgetts to look at the issue. Jeffrey Padgett brought his water detecting camera to my property and also performed a water test. The other contractors were wrong! Jeff Padgett saved me thousands of dollars and piece of mind.

OMG! Friendly, efficient but more importantly they are good! I use their services for damages to public entities and am very happy. Jeff and team keep up the good work!

This is just a note to let you know that my wife and I have very much appreciated the professional manner with which our project manager has dealt with our recent water damage claim. He has been a fantastic communicator, always responding to our questions in a timely manner and following through on everything promised. - See more at: http://www.SERVPROsouthredlandsyucaipa.com

Very impressed with the crew on their professionalism and how they handled everything for our office.

SERVPRO of South Redlands/Yucaipa went above and beyond my expectations.

Daniel and William were such a pleasure to work with. Both were very friendly, kind, and professional. I would high recommend SERVPRO of South Redlands/Yucaipa to any family and friends.

Daniel was amazing, despite the late call he showed up with a great positive attitude, hard working guy and amazing communication skills. On the second day Junior was a real trooper, he worked long hours and did an awesome job. William, also great communication skills and awesome customer service. Thank you guys!

Gracias por su alluda! (Thank you for your help)

I am so great ful AAA sent you to my house.  After talking to Eric on the first day, I had a lot of confidnece in your company.

I am overall very happy and satisified with your service.  Danial was very informatiive and always kept me informed.

I was extremely satisfied with Danial's customer service and knowledge about the work that was done at my house.

Great guys, very helpful, and timely.

Danial was amazing with a great positive attitude.  He is a hard working guy with amazing communication skills.  On the second day Junior ws a real trooper working longs hours and he did an awesome job.  Thank you guys!

Thank you very much for making a stressful situation while we were on vacation easy to handle. Thank you for your courtesy and professionalism.

SERVPRO of South Redlands/Yucaipa had Great Service, Professional. Was on time and very courteous.

Sevpro of South Redlands/ Yucaipa did a Great Job. If anything else happens I know who I can call on.

They Did a great job. Thank goodness for SERVPRO of South Redlands/Yucaipa. There team was awesome.

The Manager Eric was very thorough with his explanation of the work. Thank you for your work and all the phone calls.